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| Warranty Service Agreement |
Nationwide Service Agreement
What About Service?
Probably the most frequently asked question about our company today is:
"How do I get warranty service?"
We are the nation's leader in quality customer service and with years of experience in keeping our customers happy and trouble free, we have developed a
truely unique method to handle just about any situation that may arise. So, how could we possibly offer service anywhere in the nation? The answer is simple.
We offer customer support unrivaled in the industry and two warranty service programs designed specifically to meet the needs of any of our customers nationwide.
Basic Agreement:
Coverage During Manufacturer's Warranty
Included With Every New RV Purchase
Coverage Beyond Manufacturer's Warranty
| OUR NATIONWIDE SERVICE AGREEMENTS |
|---|
| Feature | Basic | Premium |
| Process Manufacturer's Warranty Claims | X | X |
| Local Service Centers/Dealers | X | X |
| Rapid Response Times | X | X |
| Accepted At Quality Repair Centers Nationwide | X | X |
| 5 Year Limited Bumper-To-Bumper Coverage | | X |
| 100% Money Back If No Claims Are Filed | | X |
| Low or No Deductible | | X |
| Transferrable | | X |
| Emergency Roadside Assistance | | X |
| Service Call Charges | | X |
| Claims Paid By Credit Card | | X |
| $300 Towing Reimbursement | | X |
| $500 Towing Option Reimbursement | | X |
| $125 Travel Expenses Reimbursement | | X |
Additional Premium Agreement Coverage Details!
CHASSIS FRAME
Metal only.
INTERIOR AND EXTERIOR
Hood hinges; hood latches; hood gas cylinders; hood springs; door handles; door
hinges; seat tracks; courtesy map light assembly; glove box door and hinges; glove
box lock and shift lever.
SEALS AND GASKETS - NEW UNITS ONLY:
Seals and gaskets for all components are covered.
WATER HEATER
Burner assembly tank; thermostat; thermocoupler; gas valve; heating elements;
fittings; connections; electronic ignition assembly; wiring harness; control panel;
switches and PC board.
WASTE SYSTEM
Shower; toilet; sink(s); holding tanks; gate valves; fittings and connections.
FRESH WATER SYSTEM
Water pump; compressor; water tank; water lines; traps; fittings; connections and
faucets.
AIR CONDITIONING
(Roof mounted 110V or central):
Compressor; condenser, evaporator; accumulator; expansion valve; capacitators;
relays; thermostat; heat strips; heat pump; control panel; switches; receiver-dryer;
blower motor fans; fans; bathroom vent motor; high/low cut off switch; pressure
cycling switch; electronic module and PC boards.
RANGE AND OVEN
Burner assembly; thermostat; thermocoupler;
burner valves; microwave oven; convection
oven; power hood; fittings; connections;
ignition assembly and PC Board.
L.P. GAS/PROPANE SYSTEM
Regulators; gas bottles (except
valves and gauges); mounting
brackets; pigtails; gas lines;
fittings; connections and
automatic shut-off system.
HEATING SYSTEM
Furnace ignitor; burner
assembly; thermocoupler; gas
valve; thermostat; blower motor;
heatpump; heat strips; fan motor;
fans; fittings; connections and
ducts; ductwork and PC board.
REFRIGERATOR
Thermostat; thermocoupler; 2 or 3-way
cooling unit; burner assembly; ignitor;
control panel; switches; fittings; connections
and PC board.
AUXILIARY POWERPLANT/GENERATOR
Factory Installed, or Factory Approved Dealer Installed: All internally lubricated parts
of the powerplant engine; starter; switches; hour meter; voltage regulator; power
converter; inverter; PC boards; interior monitor/control panel; generator assembly;
cylinder block and head if damaged by the failure of an internally lubricated part.
POWER STEP COVERAGE
Power step motor and power step control module and interior monitor/control panel.
AUDIO SYSTEM
Factory Installed, or Factory Approved Dealer Installed: The following non-in dash
components; stereo receiver; compact disc player and cassette player (excluding
speakers).
AWNING MOTOR
Factory Installed, or Factory Approved Dealer Installed.
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Need Help?
Call Us Toll Free!*
USA: (877) 877-4494
INT: (937) 843-9000
Hours:
Monday - Thursday
8:00am - 10:00pm
Friday
8:00am - 8:00pm
Saturday
8:00am - 5:00pm
All Times Eastern
*excludes international calls
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